Request for intervention regarding Jozini: where a full dam meets empty taps
Mr Paul Shipokosa Mashatile, MP
Deputy President of the Republic of South Africa
Private Bag X1000
Cape Town
8000
and
Ms Pemmy Majodina, MP
Minister of Water and Sanitation
Private Bag X9052
Cape Town
8000
and
Mr Velenkosini Hlabisa, MP
Minister of the Department of Cooperative Governance and Traditional Affairs
Private Bag X802
Pretoria
0001
and
Mr Leonard Jones Basson
Chairperson of the Portfolio Committee on Water and Sanitation
PO Box 15
Cape Town
8000
Dear Deputy President, Minister Majodina, Minister Hlabisa and Chairperson Basson
Request for intervention regarding Jozini: where a full dam meets empty taps
1. Introduction
In 2011, government promised that families living around the Jozini Dam (Pongolapoort Dam), in KwaZulu-Natal, would soon drink water from the dam for the first time in 40 years. Fourteen years later, thousands of those same families are still waiting.
The people of Jozini and the greater uMkhanyakude District continue to fetch untreated water from the dam that towers above their homes. Children, elders, and livestock share the same water source in one of South Africa’s greatest contradictions, abundance without access.
This is no longer an infrastructure problem. It is an accountability crisis.
2. The record of some of the reported broken promises
In 2011, government announced the imminent launch of three water reticulation schemes expected to benefit about eight thousand families in the kwaJobe Traditional Authority area of Jozini.
In 2017, government declared that more than 10,000 residents across the wider Jozini area would henceforth have access to potable water. This promise was tied to phase launches of bulk infrastructure intended to expand coverage beyond urban nodes into rural settlements. However, despite this public commitment, countless households in these same areas remain without functional taps today; a stark reminder that grand launches have not translated into sustained service at the household level.
That same year, the Jozini Bulk Water Supply Project launched a new treatment works designed for 40 million litres per day, meant to supply about 135,000 people (16,200 households). However, despite this major investment (over R1.075 billion spent) and the appointment of Mhlathuze Water as implementing agent, far too many in Jozini remain without functional taps. Infrastructure was built, yet the link from bulk works to community households has broken down. This disconnect between promise and performance demonstrates that the challenge is not just constructing infrastructure, but making it work for the people it was meant to serve.
In 2022, the district finally obtained a licence to draw water from Jozini Dam, raising hopes that the long wait was ending. Yet, years later, the pipelines and treatment works remain incomplete, and most households still have no reliable supply.
By 2024 and 2025, the much-celebrated Nondabuya Water Scheme, funded at R151 million and intended to reach 2,400 households, had collapsed, reaching only about 700 families before allegations of corruption and over-expenditure surfaced. Two senior officials were suspended, yet one has since resurfaced in another province’s department, continuing the cycle of impunity that defines this tragedy.
3. The cost in human dignity
Behind every failed project is a community forced to live without the most basic necessity of life. Schools and clinics operate without reliable water supply. Women and children spend hours each day walking for water instead of attending school or work. Farmers lose livestock because pumps and canals lie idle. Families bury children who drown fetching water from unsafe sources. Water is life, but for many in Jozini it remains a privilege.
4. Findings from national oversight
The Department of Water and Sanitation has acknowledged uMkhanyakude as one of the municipalities under Section 63 intervention, meaning national government itself recognises local collapse.
We take note of Water and Sanitation Minister Pemmy Majodina’s commitments in her 2025/26 Budget Vote, where she pledged to strengthen accountability, professionalise municipal water services, and accelerate delivery through the Water Partnerships Office and new legislative reforms. These undertakings are welcome and necessary. However, communities like Jozini must see these commitments materialise in real, functioning infrastructure and visible results on the ground, not only in plans, task teams, or budget lines.
We also note the establishment of the Makhathini Lower Pongola Water User Association in 2023 by Gazette Notice No. 48514, designed to manage the dam, river, and canal infrastructure across Jozini, uMhlabuyalingana, and parts of Zululand in a coordinated manner. Its governance structure is to include representation from farmers, municipalities, conservation authorities, traditional leaders, and other user groups to ensure equity in decision-making over water releases, allocation and infrastructure operations. Yet despite this statutory framework, the association remains largely aspirational: canal sections are vandalised or illegally tapped, refurbishment is unfunded, and community voices seem excluded from real oversight. If it is to be more than symbolic, the Water User Association must be empowered, resourced and held to account, and its operations must align with the accountability and transparency demands outlined above.
Such actions undermine the principle that those under investigation should not be placed in positions of authority over public resources or emergency response. This practice erodes public trust and highlights the urgent need for national safeguards against the redeployment of officials implicated in misconduct.
The UDM firmly holds that cadre deployment and redeployment without accountability have become a mechanism for perpetuating maladministration and corruption. Time and again, officials who fail or are implicated in wrongdoing are simply shuffled from one department to another with no consequence.
They are recycled instead of being removed. This practice undermines public confidence and shows that loyalty and political patronage matter more than competence, integrity or results. According to UDM policy, the state must institute measures to vet, sanction and, when necessary, dismiss such officials permanently from public service. Appointments and redeployments must be subject to transparent scrutiny, and no individual should be protected from consequence because of political connections.
5. A Parliamentary call for action
As a Member of the Standing Committee on Public Accounts (SCOPA), I therefore call for the following actions, each with clear lines of responsibility for the:
5.1. Minister of Water and Sanitation and the Auditor-General of South Africa to commission a joint forensic and performance audit, with the Special Investigating Unit, into all Jozini and uMkhanyakude water projects since 2010, including Nondabuya, Greater Ingwavuma, and the Makhathini Canal.
5.2. KwaZulu-Natal MEC for CoGTA to implement the immediate suspension of any official implicated in financial or project irregularities, pending the finalisation of investigations, and ensure that no redeployments occur until due process is completed.
5.3. Department of Water and Sanitation, working with the uMkhanyakude District Municipality to publish up-to-date progress reports on all water projects in Jozini and uMkhanyakude, detailing expenditure, appointed contractors, and realistic timelines for completion.
5.4. Department of Water and Sanitation and the National Treasury to fast-track the completion of the Greater Ingwavuma Bulk Water Supply Scheme and secure the funding necessary to ensure full functionality before the 2026 financial year.
5.5. Minister of Water and Sanitation, in collaboration with CoGTA and the Municipal Infrastructure Support Agent to establish a multi-agency task team, including the Department of Water and Sanitation, the Department of Cooperative Governance and Traditional Affairs, the National Treasury, the Municipal Infrastructure Support Agent, and local civil society, to coordinate funding, technical support, and consequence management.
5.6. Deputy President of the Republic, in his capacity as Chairperson of the Infrastructure and Investment Committee to provide executive coordination and oversight to ensure that national, provincial, and municipal interventions in the Jozini and uMkhanyakude water projects are properly aligned, funded, and implemented within measurable timelines, with quarterly progress reports submitted to Parliament.
5.7. Parliamentary Portfolio Committee on Water and Sanitation, together with SCOPA to receive and review all audit outcomes from the above processes and ensure ongoing Parliamentary oversight and follow-up to guarantee accountability and delivery.
6. Restoring trust and transparency
The people of Jozini deserve honesty. They deserve updates, site visits, and written reports, not ribbon-cutting ceremonies. Transparency must replace secrecy and confusing messaging, and delivery must replace excuses.
7. Conclusion
The African National Congress and Inkatha Freedom Party in KwaZulu Natal have repeatedly traded accusations over who are to blame for the ongoing water crisis in Jozini, while actual delivery to communities remained absent. The political squabbling has become a spectacle, a diversion from the core failure: that waterless residents suffered years of neglect. This unhealthy dynamic has allowed both parties to claim moral high ground without ever changing the status quo for the people.
The Jozini crisis also reflects a massive failure of coordination between the three spheres of government. Over the years, every department and level of authority has made promises; yet there has been no sustained follow-through. The national department announces interventions, the province appoints task teams, and the district and local municipalities hold community meetings, but these efforts rarely converge into one accountable plan. The result is duplication, confusion, and continued hardship for ordinary residents. The lack of alignment between policy, funding, and implementation is glaring, and the people of Jozini are bearing the brunt.
The Government of National Unity (GNU) has promised to turn a page on this legacy of division and failure. That promise will mean nothing if it does not reach the most neglected corners of our country. The crisis in Jozini is a test of the GNU’s sincerity: whether it can replace political blame with shared responsibility and turn promises into pipes that actually deliver water. Water is life, and accountability must now flow as freely as the water that surrounds Jozini.
It is now imperative for Deputy President Paul Mashatile, as Chairperson of the Infrastructure and Investment Committee, to convene all stakeholders at national, provincial, and local levels, into one coordinated platform to resolve this crisis once and for all.
Yours sincerely
Ms Thandi Nontenja, MP
United Democratic Movement Member of the Standing Committee on Public Accounts
Copied to:
? Mr Enoch Godongwana, MP - Minister of Finance
? Mr Songezo Zibi, MP - Chairperson of the Standing Committee on Public Accounts
? Rev Thulasizwe Buthelezi, MPL – KwaZulu-Natal MEC for Cooperative Governance and Traditional Affairs
? Ms Tsakani Maluleke - Auditor-General of South Africa
? Adv Andy Mothibi - Head of the Special Investigating Unit
? Adv Chrystal Pillay – Acting Chief Executive Officer of the South African Human Rights Commission
? Cllr Remington Mazibuko - Provincial Chairperson of the UDM in KwaZulu-Natal
