Service delivery in crisis: Merafong residents left to fend for themselves
Statement by Ndidi Gcalangobuthi, UDM Councillor in Merafong City Local Municipality
The United Democratic Movement (UDM) in Merafong City notes with deep concern Merafong City Municipality’s poor governance and worsening finances that have resulted in residents enduring prolonged service disruptions. The recent case of a private individual drilling a borehole in his yard as a means of providing water after residents in Merafong have endured three weeks without, underscores a serious breakdown in the municipality’s duty to its residents.
It is deeply concerning that residents are being forced to do what municipalities should. Currently, Rand Water is owed over R1.41 billion by the Merafong City Local Municipality which has resulted in an imposed 40% water restriction in the area, leaving taps dry for weeks. It can be agreed that the domino effect of chronic mismanagement has resulted in low revenue collection rates, operational losses, debt accumulation and escalating tariffs. A clear indication of municipal collapse.
While these failures can be viewed as mere technicalities, residents in affected areas bear the burden of governance failures that undermine health, dignity and the right to water. Ensuring provision of basic services is municipalities’ legal obligation, yet residents are forced to bear the costs and risks of government negligence.
The UDM in Merafong City further notes that this crisis is worsened by the growing culture of non-payment of rates and taxes. When people do not pay, the municipality loses vital revenue and service delivery grinds to a halt.
At the same time, we cannot ignore that many families in Merafong are struggling with poverty and unemployment and simply cannot afford ever-increasing tariffs. This is why the whole system must be fair: those who are able to pay must do so, while government must create a safety net for those who genuinely cannot. Without this balance, Merafong will continue to sink deeper into collapse and ordinary residents will suffer most.
We demand accountability from Merafong’s leadership and from provincial and national authorities tasked with oversight. The failure to act decisively will deepen the collapse of governance and further strip residents of their constitutional rights.
